I own a '09 Road King Classic. I've been a customer for 10 years since owning my bike and a fan prior to owning my RKC. Your staff, from your owner to everyone, understands that the customer is boss. You treat us like family in service, parts, apparel and at events. I make it a point to visit HD dealers everywhere I travel because I love the brand and the HDMC HOG community. I always hold up KCHD as the gold standard when I visit other dealers. I feel fortunate that the best HD dealer is my dealer. I've attached a pix from yesterday, 6/8/19, with my niece, Jennifer, who goes to camp in N. GA. every Summer. She always wants to visit KCHD. I always buy her a gift to remember her visit. She got a KCHD dealer shirt yesterday that she will lovingly wear. Your staff treated her with love and friendship. Thank you!