I have a clutch recalled bike. With that said. Wayne (service writer) handled it with Jorge (tech) and Hollywood (detail guy). These over achievers performed the work in the time frame I was told in the beginning. I looked over the bike and it was awesome. This is the third time they have worked on my bike (maintenance and now recall). These guys are freaking awesome !!!!! Jeremy (service manager) talked to me about some other work I want done. He spoke with my best interest at heart. Skull ( parts counter ) showed me alternate parts that I didnt know would work on my bike and showed me the parts and knew his stuff. Just a AWESOME CREW from door to door !!!!