I stopped by the shop to get some more information on knocking out stage 1 Kit on my 18 softail. I spent some time with Eric, and he talked me through the whole process and pros and cons of the service dept vs an at home type on tuner. Eric, gave me honest straightforward advice, I told him I wasnt ready to do this right now, as we started talking about new handlebars as well. He said no problem and gave me a rough number to budget for. I've always had a great experience when walking through those doors, from sales, parts, service and apparel. (Employee: Eric Bergman)