I rarely come across the level of customer service provided by the staff at Killer Creek. Mark patiently took the time to talk to me about buying my first bike, making sure that I got the right one. He was even kind enough to follow up with me a couple of days later to make sure that I was safely enjoying my brand new Sportster. I am super impressed with my experience, and I will be back to upgrade when I get my next bike! (Employee: Mark Baker)